U

Visitor

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1 Message

Friday, March 10th, 2023 5:23 PM

Closed

Gift card promotion

I was supposed to receive gift cards per line switched over to xfinity I switched five but can only track for three of them 

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Official Employee

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4.1K Messages

2 years ago

Hello @user_24bc3f, thanks for taking the time to reach out to our Digital Care Team. We appreciate you switching over to Xfinity Mobile and choosing us to be your service provider. I certainly understand your concerns about not receiving all of your promotional gift cards. At this time, Xfinity Mobile support on social media is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on xfinitymobile.com.

For the best assistance, please contact our Xfinity Mobile support center through any of the following methods: 

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