snikkerz's profile



34 Messages

Wed, Dec 22, 2021 11:45 AM

FedEx and UPS Prefer Not to Ship Here

I just tried to explain, from 2:00 AM until 4:00 AM that FedEx will not deliver my phone to my address.  Windows 10 can't run on 32 GiB of RAM, Chrome can't run, if you have too many tabs open it crashes even with a GeForce RTX 2070 Ventus GP NIVIDA GPU doing most of the heavy lifting, I am really annoyed my effort to communicate is cut off by Windows 10 and Chrome power consumption.  Brand new registry and no junk files, a brank new install as of yesterday, and a Window full of tabs still crashes it, I don't understand.

There is a possibility that the phone xfinity is shipping to me will go back undelivered.  If that happens I still wish to get it.  It isn't my fault if the shipper won't bring the package, they have had a sore attitude since I phone them and complain every time they text me I am not home to receive my packages, when I have been home waiting all day and I have a food emergency and have been out of groceries for days every time this happens.

I have been home for 2 days, they send me text messages that my phone is going to arrive late, it's not coming, then it's coming the same day it's been coming for the last 7 days, they just do it to annoy me and I am not playing, I blocked their notifications on both my phone and my email, they are going to spam on both. (text and email notifications)

I have lived at this address for 5 years, and FedEx and UPS prefer to play games than deliver packages.  If you wish to get me my phone, USPS is the only way.  I apologize, that is just the way these shippers behave.  I quit playing, getting packages here is not difficult.  I have given both shippers very good instructions which entrance (Of 4) will get them in the building (only the South one), if the use the resident call box I can buzz them in from 8:00 AM to 8:00 PM, and there are no office or  concierge they can leave package with.

I have a lot of packages shipped, and UPS works some of the time, Fed Ex forget it.  USPS works best.  I still wish to get that phone please.

Kind Regards 

Accepted Solution

Official Employee


226 Messages

5 m ago

Hello, @snikkerz. Thanks for posting on our Community Forums. For assistance with your shipment concerns, I would recommend you reach out to our awesome Xfinity Mobile team by any of these three methods:


- SMS Text Message: 1 (888) 936-4968


- Phone: 1 (888) 936-4968


- Xfinity Assistant Chat 


Have you tried that already? 


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