mstapleton698's profile

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1 Message

Wed, Dec 4, 2019 2:00 PM

Expired gift card

Hello! I have an Xfinity mobile Visa gift card for $200 that I have never used. I was saving it for a later purchase and I just noticed that my card is expired. I saw on earlier forums that you can reissue a card. Can you help me with that?

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ComcastLolli

Official Employee

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65 Messages

1 y ago

Hello mstapleton698, thank you for reaching out to us on the forum. I am sorry to hear your gift card has expired. I will be happy to help get this taken care of. Can you please send me a private message with the following detail; your first and last name, full-service address for your residential account, and the last 4 digits of the stored payment method.

 

Once I have your information, I will be happy to submit an escalated ticket to have a new gift card mailed out. I look forward to hearing from you.

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