U

Visitor

 • 

1 Message

Thu, Apr 15, 2021 10:04 PM

Closed

Existing Customer Deals

Looking to upgrade my phone and no deals anywhere in site for existing customer. Want to add a line for the kids no deals there either. Why is it  that the loyal customers that stick with Xfinity have to pay full price.......

Official Employee

 • 

37 Messages

7 m ago

Hey there, thank you so much for reaching out to us! We are sorry to hear about your experience, it certainly is not what we want for our customers. We would recommend checking https://comca.st/32C44gR for any ongoing promotions or by calling into our awesome phone support team at (888) 936-4968. Please let us know if you have any further questions or concerns for us. 

cox0494

Regular Visitor

 • 

10 Messages

Once you’re an Xfinity customer, they continue to send you information about all these deals to upgrade to the IPhone 12 5G and save $250. Then you check it out only to find out, you’re screwed, it doesn’t apply to existing Xfinity customers. I guess customer loyalty means nothing to Xfinity.

Visitor

 • 

1 Message

6 m ago

I agree... why doesn't Xfinity offer phone deals to existing customers, just like ATT? It seems like the only way to get a good new phone without paying top price at present is to switch carriers and quit Xfinity mobile.  What gives?

cox0494

Regular Visitor

 • 

10 Messages

Once you’re an Xfinity customer, they continue to send you information about all these deals to upgrade to the IPhone 12 5G and save $250. Then you check it out only to find out, you’re screwed, it doesn’t apply to existing Xfinity customers. I guess customer loyalty means nothing to Xfinity.

cox0494

Regular Visitor

 • 

10 Messages

6 m ago

Once you’re an Xfinity customer, they continue to send you information about all these deals to upgrade to the IPhone 12 5G and save $250. Then you check it out only to find out, you’re screwed, it doesn’t apply to existing Xfinity customers. I guess customer loyalty means nothing to Xfinity.

Visitor

 • 

2 Messages

3 m ago

Why has Xfinity not done and upgrade deal for iphones and existing customers for 2021? When is it coming... Like others have said, all the other carriers are doing 5g phone upgrades, you haven't done it yet... What gives?

New to the Community?

Start Here