U

Visitor

 • 

1 Message

Thu, Jul 14, 2022 12:56 AM

Error trying to view bill, setup autopay, make 1 time payment

We moved to a new address about a month and a half ago and since moving I have not been able to do anything that involves billing on my Xfinity Mobile account. Last month I had to call to make a 1 time payment as the India call center was useless otherwise. Can someone please look in to my account and fix this so I can actually pay you guys again?

XfinityJay

Official Employee

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441 Messages

2 m ago

Hello, thank you for reaching out. I do have to apologize, our team here does not have access to Xfinity Mobile accounts. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca.st/2Vn7Xpj Thank you for participating in our community. 

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