Jeffbubeck49's profile

New Poster

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3 Messages

Thu, Feb 20, 2020 7:00 AM

Email issues

I am receiving , but cannot send emails

Responses

DaveO3

Problem Solver

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282 Messages

1 y ago


@Jeffbubeck49 wrote:
I am receiving , but cannot send emails

The best solution for fixing email problems is the following:

1.) Add your email account to your phone again, but with a different name such as Jeff Bubeck New, so that it is differentiated from your current account. 
2.) Set this new account as your default email account

3.) Test the new account, and if it works okay and has all of your email then remove the original account from the phone 

4.) Rename your new account 

 

Email providers often change their server ports and other settings and these changes don't necessarily get updated on our devices. 

New Poster

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3 Messages

1 y ago

That really is unfortunate, since I've had this address for 7 years.
DaveO3

Problem Solver

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282 Messages

1 y ago

There is a quick fix that works for many email providers!

Go into your phone’s email account, erase your password, enter your password and save it. When it checks your password they may update their ports and settings.

Good Luck!

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