Sun, Mar 22, 2020 7:00 PM
1 y ago
Sounds like the so-called "Wi-Fi Calling" is not working for your phone. That is a feature where your phone can use your home Wi-Fi to make and receive phone calls when regular cell signal is week. Only problem is that this core feature of the Xfinity Mobile service offering is broken for may customers. Apparently has been for a long time already. You may need to contact support and ask them about it.