Day 3 Waiting For Number Port

My wife and I ported our numbers from Verizon and brought our own iPhone 12 Pros with us on Jan 1. Her phone activated almost immediately. I, on the other hand, am still without a working phone. I was told yesterday it should be resolved within 72 hours, but no one can tell me what the problem is. I called Verizon yesterday to go back, but they said they couldn’t port my number back at this time so I am apparently in some port limbo. Did I mention that this is also my work phone? I have called and chatted several times each day and have visited the store we signed up in twice. If anyone has any ideas, I am open to suggestions.