Could not activate my iPhone

@user_02a771 Hello and good afternoon, and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear about these Xfinity Mobile issues you are still experiencing, that would be really frustrating!

Our Xfinity mobile service actually has its own specialized support team, who are specially trained and equipped to assist with any Xfinity mobile related questions or concerns. For Xfinity mobile assistance or help regarding your Xfinity Mobile cell phone account (which is a totally different billing system than we have access to here), although I know you already tried and didn't have the best luck, I would recommend reaching back out to our incredible Xfinity Mobile support team, and they would be more than happy to assist you in getting these device concerns resolved once and for all!

You can reach our Xfinity Mobile support experts by calling or texting 1 (888) 936-4968, or, since you didn't have the best experience over the phone last time, you can also reach our Xfinity Mobile support via our secure online chat at https://comca.st/3QLkqKG where an Xfinity Mobile expert is available 24/7. Please let us know if there is anything else we can do to help. We are also here 24/7 and always more than happy to help a valued member of our Xfinity family in any way we can! -Christopher