sherlock2667's profile
sherlock2667
Discussion Driver
Rousing Reactor
Articulate

Regular Contributor

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85 Messages

Wed, Dec 23, 2020 4:00 PM

Can't Open Images & Videos on my LG Internal Storage

For some unknown reason I am unable to view my images/videos on my Xfinity LG G8 ThinQ Smartphone. This just started yesterday. Please help.  Thanx.

Responses

rightfooted

Expert

 • 

1K Messages

4 m ago

Please describe how you normally view them, and what is happening when you try to view them now.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Contributor

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85 Messages

4 m ago

Problem solved. For whatever reasob, I can only view my images/vidoes in the gallery.

Thanx for the response.  Happy New Year

Official Employee

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2.5K Messages

3 m ago

Thank you for letting us know, sherlock2667. Take care!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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