sherlock2667's profile

Regular Contributor

 • 

91 Messages

Sat, Dec 12, 2020 9:00 AM

Cancelling All Xfinity

My Xfinity account is scheduled for renewal mid January 2021. Because of major mess up on Xfinity's part, I plan on going elsewhere for my high speed Internet, cable TV & home phone services. I also have about 1 1/2 years left on my Xfinity mobile phone.  When I cancel EVERYTHING, do I need to return my cell phone to an Xfinity store when I return all Xfinity equipment?  Thanx in advance.  I am extremely disappointed in Comcast/Xfinity since I've been a valued customer since 2003.

Responses

snow7551

Regular Contributor

 • 

325 Messages

6 m ago

no  you  do not need  too  re turn  your phones    you  can  keep  them once   they  are  paid  in  full 

snow7551

Regular Contributor

 • 

325 Messages

6 m ago

you   can  pay  off  your   phones  in  full  and then  cancel    all your lines    but you  do not  need too  return  your  phones    

 

Regular Contributor

 • 

91 Messages

6 m ago

What if I don't want Xfinity mobile service any longer??

davdri

Regular Contributor

 • 

150 Messages

6 m ago

Make sure you get your phone unlocked by XM prior to doing any of that, then you can use it with another service. BTW, XM really doesn't want your phone back.

 

New to the Community?

Start Here