Bamyasi51's profile

Frequent Visitor

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5 Messages

Tue, May 12, 2020 8:00 AM

Can I bring a Verizon Samsung Galaxy A50?

I don't currently have servics and I'm watching my budget.  I found this A50 on Amazon.  I understand that Xfinity uses the Verizon network.  Could I buy this and bring it to Xfinity?

Responses

Accepted Solution

Official Employee

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280 Messages

1 y ago

Hello @Bamyasi51,


Thanks for posting to the XM Forum! It’ll be my pleasure to provide further info on this matter.
I looked into the link that you added and see that the devices are refurbished from a previous carrier. As of now, the Samsung A50 from other carriers are not supported via the XM BYOD (Bring Your Own Device) program.


Some open market A50’s are compatible with BYOD but that entails having to purchase at retail price and furthermore confirm the IMEI compatibility. I’ve added the following link - https://www.xfinity.com/mobile/support/article/bring-your-own-phone-details - that provides an overview of XM’s BYOD program. In the article you’ll find a link for the IMEI checker or you can click on this next link - https://www.xfinity.com/mobile/byod.


Let me know of any other questions that you may have.


Chris

snow7551

Contributor

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326 Messages

1 y ago

i would  read   the online  reviews      1st   but you  could  buy it  and try  it  for  your self  and see if it works  or not  and if not  you  can return it  for  a refund 

 

 

https://www.amazon.com/product-reviews/B07YXBTC29/ref=cm_cr_arp_d_viewopt_srt?ie=UTF8&filterByStar=five_star&reviewerType=all_reviews&sortBy=recent&pageNumber=1#reviews-filter-bar

Regular Visitor

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7 Messages

2 m ago

Don't hold your breath - XM's own A50's don't work well on their network! VM does not work, wifi calling does not disconnect meaning you have no service after leaving wifi until you airplane on/off!

Official Employee

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29 Messages

Hi there, I am so sorry to see that you are having a poor experience with your mobile service as this is not what we strive for. In order to discuss your account, you would need to reach out to our mobile experts at either https://comca.st/3BF0til or through (888) 936-4968. Let us know if you have any issues with either of these options.

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