kruegs's profile

Regular Visitor

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5 Messages

Wed, Dec 30, 2020 6:00 AM

BYOD $50 GC status on Xfinity Reward Status page

Hello - I moved a line over to Xfinity Mobile on Nov 10, 2020 (BYOD) and was able to check and see the statue of my rewards card on the xfinity reward status page.  I looked for it again today and it no longer shows at all on the page.  There are other old and current rewards showing for my account; but the BYOD $50 disappeared.  Is this something an Xfinity employee, and/or someone with the ability to create an escelation ticket can help me solve?  Thanks!

Responses

Regular Visitor

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5 Messages

5 m ago

Bumping my own question.  Hoping to get the attention of a current Xfinity employee to help.  Thanks

Regular Visitor

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5 Messages

4 m ago

The lack of a response, even when Direct Messaging Comcast employees is insane.  Soooo... BUMP!

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