kruegs's profile

Regular Visitor

 • 

5 Messages

Wednesday, December 30th, 2020 6:00 AM

Closed

BYOD $50 GC status on Xfinity Reward Status page

Hello - I moved a line over to Xfinity Mobile on Nov 10, 2020 (BYOD) and was able to check and see the statue of my rewards card on the xfinity reward status page.  I looked for it again today and it no longer shows at all on the page.  There are other old and current rewards showing for my account; but the BYOD $50 disappeared.  Is this something an Xfinity employee, and/or someone with the ability to create an escelation ticket can help me solve?  Thanks!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Regular Visitor

 • 

5 Messages

3 years ago

Bumping my own question.  Hoping to get the attention of a current Xfinity employee to help.  Thanks

Regular Visitor

 • 

5 Messages

3 years ago

The lack of a response, even when Direct Messaging Comcast employees is insane.  Soooo... BUMP!

forum icon

New to the Community?

Start Here