Visitor
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1 Message
Billing
What is grace period for Xfinity mobile, spoke to agent she said 10 days from payment due? Pls confirm never have been late don't want my phone off if it's less than 10 days pls respond thank you.
Visitor
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1 Message
What is grace period for Xfinity mobile, spoke to agent she said 10 days from payment due? Pls confirm never have been late don't want my phone off if it's less than 10 days pls respond thank you.
XfinityThomasD
Official Employee
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1.2K Messages
2 years ago
@user_519af6 Thanks for creating a post on our Community Forums. I do apologize that due to account security, our options with Xfinity Mobile accounts are very limited. I do want to make sure that you're able to get in touch with the right team to get you the correct answers. Have you already tried contacting our Xfinity Mobile team either by phone at 1-888-936-4968, or by chat using this link https://www.xfinity.com/xfinityassistant/?channel=xMobile?
Billing can depend on a few factors as well, such as the payment history, tenure, and balance due, but I'd hate to provide any incorrect details for you.
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