U

Visitor

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1 Message

Wednesday, January 25th, 2023 7:35 PM

Closed

Billed without Activation

Xfinity Mobile sent me a simcard on last year (2022) but i never activated it but i still got billed and when i look up on my account it shows that i don't have any Xfinity Mobile account. What should i do next?  

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Official Employee

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352 Messages

2 years ago

Hello, thank you for reaching out today! I do have to apologize, our team here does not have access to Xfinity Mobile accounts, due to account security measures, I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. Thank you.

You can contact our Xfinity Mobile support center via any of the following methods:• SMS Text Message: 1 (888) 936-4968• Phone: 1 (888) 936-4968 or 844-389-4681.

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