Prosper2911's profile

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Sun, Mar 17, 2019 12:00 AM

Apple Watch

When will Xfinity begin supporting Apple Watch with cellular or will this never happen?

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CCKenF

Gold Problem Solver

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8K Messages

2 y ago

Hi All, 

 

As you already know, we will be offering Apple Watches via XFINITY Mobile! We will also offer a BYOD program for the device via select retailers. Here are a few additional details: 

 

Data used by your smart watch will count toward the By the Gig or Unlimited data of your paired phone.

 

You can have more than one smart watch paired to a single phone line. However, the smart watch fee will only be waived once per phone line. If you cancel the paired watch line during the first 90-days, the promotion will end and you will be charged the $10 monthly smart watch fee.

 

Apple Watches (GPS + Cellular) will count towards a customer’s total number of eligible lines allowed.

 

At launch, customers who purchased an Apple Watch from Verizon, or from major retailers such as Apple and Best Buy, will be able to bring their own watch to Xfinity Mobile regardless of which mobile carrier their watch is currently using.

At this time, we cannot support Apple Watches purchased from AT&T, Sprint or T-Mobile. We expect to support watches purchased from those carriers later this summer.

 

To use an Apple Watch Series 3 or Series 4 (GPS + Cellular) with Xfinity Mobile, customers will need to pair the watch with an iPhone 6 or later, running iOS version 12.3 or later and have Watch OS version 5.2.1 or later.

 

Please let me know if you have any other questions. 

 

Ken

 

 

gderf

Valued Contributor

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319 Messages

2 y ago


@Prosper2911 wrote:
When will Xfinity begin supporting Apple Watch with cellular or will this never happen?

You will not get a date out of anyone from XM.

 

Regular Contributor

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169 Messages

2 y ago

Yea I got several Verizon and att gear watches and never more than likely. They carry a esim which is internal and not replaceable. So Xfinity will have to sell you their branded watches since we all see how well byop is going

New Poster

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2 Messages

2 y ago

Won’t happen. Xfinity mobile is handset device ready only. They don’t have their own network and piggy back off of Verizon and Apple only allows Apple Watch to be set up with your main network carriers. Apple would have to come to an agreement with Xfinity and i don’t see that ever happening as Xfinity Mobile is as basic as it comes to selection. That’s why you only see IPhones and Galaxy phones and the three cheap phones. They are a base bones cellular network and plan on staying that way.

New Poster

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1 Message

2 y ago

When I switched to Xfinity Mobile back in April, I was told by the sales rep that Apple Watch Support was coming in June., 2019.  I guess we’ll see if that becomes reality. 

New Poster

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5 Messages

2 y ago

I was in the store yesterday and there's signage up. 6/28 is the launch

sirbwolf74

Contributor

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29 Messages

2 y ago

This is great news! Did you by chance get a pic of the banner?

I also see on their website that they are now offering cellular enabled iPads.

New Poster

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5 Messages

2 y ago

I didn't but I'm going back today to get my daughter a pop socket that we've only seen there. I'll snap a pic.

 

They do have ipads. The 6th gen is free but you have to add a line access fee which is $10 per month. There's 4 models. The older ipad pro(with the thumbprint sensor) is like $18 a month plus the line access fee. You can choose to do by the gig so as long as you're just using it at home, it'll be $0 per month for data. So, basically $240 for an ipad. I think it's 128gb

New Poster

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5 Messages

2 y ago

It won’t let me post a pic anywhere on the forum
sirbwolf74

Contributor

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29 Messages

2 y ago

I appreciate you trying!  Thanks again for mentioning this in the forum!  

 

You'd think they'd officially publicize this themselves - given the interest.  

 

 

CCKenF

Gold Problem Solver

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8K Messages

2 y ago

**UPDATED 07/01/19**

 

Hi all, 

 

As of 06/28/19, Comcast has officially announced it will offer Apple Watch Series 4 with built-in cellular, the new 10.5-inch iPad Air, and the new 7.9-inch iPad mini to Xfinity Mobile customers. The launch marks the first non-smartphone devices available to Xfinity Mobile customers. Apple Watch will be available for purchase beginning on June 28 in Xfinity Stores only, and customers can pre-register today. iPads continue to be available in Xfinity Stores nationwide.

 

Ken

snow7551

Regular Contributor

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324 Messages

2 y ago


@CCKenF wrote:

Hi all, 

 

We have officially announced a deal for customers who are interested in cellular iPads via XFINITY Mobile (The WiFi only iPads are done via XFINITY Residential services). We have not announced a launch for the cellular Apple Watch. We do not carry the Apple Watch. 

 

Ken


 

 

this post needs too get pined  so that way ever one would stop makeing  new  threads about the same thing 

sirbwolf74

Contributor

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29 Messages

2 y ago

New Poster

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3 Messages

2 y ago

There is definitely a launch date 6/28 maybe you should get your info correct before posting
sirbwolf74

Contributor

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29 Messages

2 y ago

Further Evidence AppleWatch support is coming.

 

Noticed a carrier update was available within the Watch settings app this morning.  After appying the update, I now have an option to Setup Cellular - which takes you landing page indicating it's coming soon.  Previously, the Cellular Setup screen simply indicated that XFinity Mobile was a carrier that didn't support the Apple Watch.

 

 

IMG_CA0D86E37841-1.jpeg

 

 

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