U

Visitor

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1 Message

Tue, Aug 17, 2021 9:48 PM

Apple Watch SE won’t activate cellular

Every time I try to active the cellular on my watch it is “gathering info” for over an hour or gives me an error message about technical difficulties. I have been hung up on by 3 customer service reps. This is atrocious behavior for someone who is supposed to help the public.

XfinityRaf

Official Employee

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19 Messages

3 m ago

Thank you for reaching out for help with Xfinity Mobile service. To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. 

You can contact our Xfinity Mobile support center via any of the following methods:

• SMS Text Message: 1 (888) 936-4968

• Phone: 1 (888) 936-4968

• Chat: https://comca.st/2Wb4xqh

Visitor

 • 

15 Messages

3 m ago

I’ve been hung up on many times by their customer service. Only one person was able to help me with one issue she was fantastic but regarding your cellular, it’s why I left Xfinity mobile they deactivated my watch and couldn’t get it activated again and kept stalling and stalling…

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