naterator's profile

Regular Visitor

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3 Messages

Wed, Sep 23, 2020 7:00 PM

Another dreaded uh-oh message

Posting so I can message Chris @ Comcast for help 🙂

Responses

New Poster

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1 Message

7 m ago

For heaven's sake i hope Chris comes to the resuce or xfinity end up solving this issue!!! 

 

The same dreaded Uh-Oh message! after talking to 3 agents, 5 different chat agents and 2 different stores and raising an escalation ticket I finally have yet to receive a solution!

 

I'm seriously considering porting out, it would be worth spending extra $$$ to have a half decent service compared to xfinity mobile! 

New Poster

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1 Message

7 m ago

I have the same issue. I've now come to believe Xfinity does not support Apple Watch. Ian in customer service has not been honest or forthcoming with me. I think he's in a lottery with the other customer support people to see how often they can get someone to see "uh-oh." The issue is with Xfinity and they don't know how to fix it. Trying to find everywhere I can lodge a complaint.

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