Android 11 update
I was told by an xfinity mobile customer service representative that the update is out of xfinity's hands. That it is up to the phone manufacturers to send out the update. I have learned that this is wrong information. The update comes from Google/Android and then it goes to the phone manufacturers. After the phone manufacturers do their little tweaks to the update it is then sent to each of the carriers (such as xfinity mobile) who then send it out to the necessary phones that deserve the update. My a71 5g should have been sent the update 55 days ago, and yet no update. I am not pleased with xfinity mobile at this time because of the misinformation I received from them.