BadR7's profile

Contributor

 • 

137 Messages

Wed, Sep 28, 2022 12:43 AM

Activating New iPhone 12

I assume that we need to setup the iPhone before putting in the new SIM Card?  Log into our Apple account etc.  Nowhere in the instructions does it say if that is correct or not?  Perhaps it's more logical to insert the SIM first, then setup the Apple Account?  I'm looking at this now but the instructions are still not good: https://www.xfinity.com/mobile/support/article/how-to-activate-phone

Official Employee

 • 

332 Messages

2 months ago

Hello, thank you for reaching out! I am sorry, our team here does not have access to Xfinity Mobile accounts. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca.st/2Vn7Xpj Thank you for participating in our community.

forum icon

New to the Community?

Start Here