PMonk's profile

Frequent Visitor


5 Messages

Sun, Dec 27, 2020 9:00 AM

30 days of purchase date

I'm trying to find out when the 30 days to transfer and activate starts. Is it the day of the order or the day it's shipped? It's for the iPhone SE promo, which I ordered on the 5th and was shipped on the 18th.



Official Employee


6.1K Messages

6 m ago

Hi @PMonk! Happy New Year! That's a great question. For assistance with your Xfinity Mobile services, please contact our awesome Xfinity Mobile Department at 1-888-936-4968, who has the tools to provide more details. I apologize for the inconvenience. 

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