$250 Prepaid Visa Gift Card never received
I joined xfinity moblie October 2019 during a pomotional period whereby if I got an iphone and transfered my phone number I would recieve a $250 prepaid visa giftcard.
However as of today January 1st 2021, have not recieved it. I've had issues accessing my account and finally today was able to figure out what the issue was with customer service. This is what prompted me to check because it has been so long that it escaped my mind.
I checked on the reward redemption website and it said it this:
|10/23/19||$250 Prepaid Card||Q419 Apple||Returned Items||3/3/20|
I never recieved it in my mailbox or at my door, so I'm not sure how it was returned if it never came.
Is there anyway I can have the card shipped to me again?