Visitor
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1 Message
no incoming email
I can send emails but only rarely receive any. Started a few days ago. Account may have been hacked. My sister received a bogus email from me. Have tried to find things to do on the internet but nothing from there helps. Can someone tell me how to fix or renew my comcast email account?
BruceW
Gold Problem Solver
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26.4K Messages
2 years ago
If an employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse). Note that this is NOT one of the general customer service numbers.
The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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