U

Visitor

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2 Messages

Fri, Apr 22, 2022 6:21 PM

Iwatch 7 Activation to Cellular

I have read many comments about customers having issues connecting their new iwatches ordered from Xfinity to their cellular plan. I too am jumping through the same hoops of multiple calls to customer service, apple and re syncing with no luck in resolving. @Xfinity has this been resolved!?! Please help me activate my iwatch to cellular!!!! If this cannot be resolved I want to send my watch back, and cancel my plan and go to another provider. 

Official Employee

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405 Messages

4 m ago

Hi @user_4ce097

I know getting your Watch activated is very important and I do apologize for all the run around you've gone through. Through this platform our Mobile options are extremely limited. To get the best support, I would recommend reaching out to our Mobile Specialist via Chat: https://comca.st/3OxuXcp

 

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