Phishing email - Data compromised ?

I received a phishing mail on my billing date to my comcast registered email stating my autopayment did not go through and my card was declined and requesting me to pay the bill using the link specified in the email. Seems personnel data is compromised.

Responses

K

knn18

2 Messages

1 month ago

I am unable to forward this email to comcast for analysis

1

0

XfinityWilliam

Official Employee

•

924 Messages

Hello knn18. Please reach out to our CSA team.

The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues.

Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

1 month ago

0

Email

knn18

Phishing email - Data compromised ?

Was this helpful?

knn18

XfinityWilliam

New to the Community?