Visitor
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1 Message
Devastated, install nightmare
Your technician nailed a coaxial line into my baseboard without permission, splitting the wood. I am devastated and need a supervisor to call me immediately. This is damage to my new home.
Visitor
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1 Message
Your technician nailed a coaxial line into my baseboard without permission, splitting the wood. I am devastated and need a supervisor to call me immediately. This is damage to my new home.
XfinityMarcus
Official Employee
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1.5K Messages
1 day ago
Icondreams77 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have come across a concern with damage to your home potentially and would like to dive right into this issue together. Please send us a direct message with your full name and complete service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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