Visitor
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1 Message
You will not let me sign on
I’m over an hour trying to sign on. What is the problem. I have my sign on written down. Please I need to get on
Visitor
•
1 Message
I’m over an hour trying to sign on. What is the problem. I have my sign on written down. Please I need to get on
XfinityJamesC
Official Employee
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3.3K Messages
5 hours ago
Greetings, @user_x4akhx! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues signing in to the Xfinity app, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you getting an error message saying your username or password is incorrect, or is something else happening? Are you able to sign in to your account online at https://www.xfinity.com/manage-my-account, or are you having similar issues there? Please let us know, and we can help get this taken care of.
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