1 Message

Wednesday, January 12th, 2022 4:22 AM


You signed in successfully, but you must be an Xfinity user to enjoy this service

App won't work I'm trying to set up my internet

This conversation is no longer open for comments or replies and is no longer visible to community members.


Official Employee


492 Messages

1 year ago

Hello @todddevan1221, thank you for reaching out to us! I'll be happy to assist you with setting up your internet! Could you please send our team a direct message with your full name and full address? We will be happy to help you! 


To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line


forum icon

New to the Community?

Start Here