Problem Solver
•
517 Messages
Xfinty app is missing Wi-Fi eqipment
Did you do an update and remove an entire tab at the bottom of the app? I no longer have my Wi-Fi equipment that I rent. I don’t have the names of my networks and passwords plus other valuable information I am accustomed to seeing when I access the app. Why was that done. I also see a message that says Wi-Fi motion is no longer support for my router. That is not a big deal but what is going on with all the other changes that users are accustomed to have and most likely need.
XfinityMarcos
Official Employee
•
2.4K Messages
6 hours ago
Hi Lkpolo, thank you for leveraging the Xfinity app and for visiting our Forum! Being able to manage your network is a huge benefit of using our gateway and the app, so I get why you're reaching out. Those features are still available, so let's get on the same page. Are you able to confirm you're logged in using the primary or manager role?
1
0