xfinity xFI APP

unable to access my account through xFinity app I keep getting unable to connect to server been trying off and on for a week

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Accepted Solution

CCLeigham

Regular Contributor

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8 Messages

5 years ago

Hello,

We are looking into this issue. Can provide a little more information:

type of device you are using

verison of application

are you able to login via the website www.xfinity.com/myxfi

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CCLeigham

Regular Contributor

•

8 Messages

5 years ago

can you please retry and if you still have an issue please provide the following information:

device make and model?

are you able to login on at www.xfinity.com/myxfi

time of error

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