alphie101313's profile

New Poster

 • 

1 Message

Wednesday, April 1st, 2020 9:00 AM

Closed

xfinity xFI APP

unable to access my account through xFinity app I keep getting unable to connect to  server been trying off and on for a week

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Regular Contributor

 • 

8 Messages

5 years ago

Hello,

 

We are looking into this issue. Can provide a little more information:

 

type of device you are using

verison of application

are you able to login via the website www.xfinity.com/myxfi

Regular Contributor

 • 

8 Messages

5 years ago

can you please retry and if you still have an issue please provide the following information:

 

device make and model?

are you able to login on at www.xfinity.com/myxfi

time of error

forum icon

New to the Community?

Start Here