alphie101313's profile

New Poster

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1 Message

Wed, Apr 1, 2020 9:00 AM

xfinity xFI APP

unable to access my account through xFinity app I keep getting unable to connect to  server been trying off and on for a week

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Accepted Solution

CCLeigham

Regular Contributor

 • 

8 Messages

1 y ago

Hello,

 

We are looking into this issue. Can provide a little more information:

 

type of device you are using

verison of application

are you able to login via the website www.xfinity.com/myxfi

CCLeigham

Regular Contributor

 • 

8 Messages

1 y ago

can you please retry and if you still have an issue please provide the following information:

 

device make and model?

are you able to login on at www.xfinity.com/myxfi

time of error

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