Visitor

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1 Message

Wednesday, September 14th, 2022

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Xfinity TV, remote for phones

When I tried to operate on my cell phone after opening the app, it says that there is guide data missing. I deleted the app download it again and it still did not work.

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Retired Employee

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455 Messages

3 years ago

Hello @user_fc64f5 and thank you for reaching out over our Community Forums page. I'm sorry to hear that the Xfinity Remote app is giving you so much trouble. Can you tell me if you have the same issue when logging into the Xfinity Stream app? Is the full guide displayed in the Xfinity Stream app? 

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