Regular Visitor
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7 Messages
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfinity take away a much needed tool from its customers? Please reconsider or offer an alternative that has all the same functionality for remote access and control when not at home where the TV box is located. I looked at the web browser remote and it is not an acceptable alternative. It is lacking most of the functionality that is in the Xfinity TV Remote App.
RDE
Contributor
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43 Messages
1 year ago
It's clear that they aren't changing their minds. Either get used to it or move to pure streaming. They regressed about 15 years.
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user_k4rhp4
Visitor
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1 Message
11 months ago
Here we go again. It wasn’t long ago that the Xfinity TV Remote app was “retired,” only to return to the Play Store and Apple App Store about 24 hours later following significant customer backlash. At the time, I thought the decision-makers at Xfinity had heard our concerns and responded appropriately.
Clearly, I was wrong.
I genuinely don’t understand this decision. Many people rely on the app, myself included. As someone with a disability, I use it several times a day. It’s been incredibly helpful—especially when I’ve dropped the physical remote or can’t easily access it. I use it to browse my Favorites list, change channels, and control the seek bar while watching recordings. Being in a wheelchair, I’ve also used the app from another room so I don’t miss parts of a show.
Xfinity may see the TV Remote app as a minor convenience, but for many of us, it’s a vital tool that improves daily life.
And no—the web version is not a viable replacement.
Removing the app has me seriously considering other service providers. So I’m asking—please, bring back the Xfinity TV Remote app. It matters more than you realize.
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user_0uom74
Visitor
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1 Message
11 months ago
Xfinity pay more do less. Stop taking away apps, so disappointing.
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Charly1823
14 Messages
11 months ago
Being disabled and having arthritis in your hands, sure makes the remote very hard to use. It was much easier with the app. I can look up programs on the stream app, but I still have to use the remote to change channels. it sure was a lot easier when the app was operational.
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user_b1jd82
Visitor
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1 Message
11 months ago
Bring back Xfinity tv remote app, [Edited: "Language/Inflammatory"]
(edited)
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XfinityMichaelC
Administrator
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4.9K Messages
11 months ago
Closing this thread due to age.
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