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Tuesday, September 24th, 2024

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Xfinity Mobile Website/App not working?

It has probably been a few weeks now when I first noticed this problem? I don't know, but I just tried again and when I log in to my account for Xfinity Mobile, I am unable to access anything in my account. It gives me this picture of what I think is an astronaut saying "Something went wrong. Trying this page again may help fix the problem." -- Here to report that it in fact does NOT fix the problem. I have deleted the app and then reinstalled the app, logged in and out completely numerous times, deleted the cookies from by laptop browser, restarted both my phone and laptop, and all but put them both in rice to get this to work. I literally can not access ANY information. Can't see my bill, my payments, can't pay, can't do anything but get frustrated. So pleaseeeee help me! For the loveeee of all that is holy. Thank you. 

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