Visitor

 • 

2 Messages

Monday, April 6th, 2026 3:25 PM

Xfinity keeps signing me out on Apple Ipad

Xfinity won’t keep me signed in on Ipad. Very frustrating. Everytime I open IPad to use it, it makes me sign in. Has been doing this for about one week!

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

17 hours ago

 

user_aeibjd, Thanks so much for reaching out to Xfinity Support. Give this a try: make sure the Xfinity app is updated with the latest version and turn off two-step verification in your Xfinity Account settings. It is also good to make sure you are not using private browsing. If this doesn't work, try re-installing the app. Let me know if you still need assistance. 

 

forum icon

New to the Community?

Start Here