Visitor
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2 Messages
Xfinity hotspots
Why does my Android tablet not "see" XFINITY hotspots? I have the hotspots app installed. It will show that I am close to a hotspot, but it does not come up as an option to connect to. I can get on the hotspots with my phone at the locations with no issues.
XfinityThomasA
Official Employee
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2.3K Messages
3 years ago
@user_4c86aa - That is a great question and I know I'd be wondering that same thing too. For Android devices yes, you'll want to ensure you have the Xfinty Hotspot app installed and updated. The app will download and install the Xfinity WiFi secure profile, allowing you to automatically connect to the secure Xfinity WiFi network. You’ll be prompted to allow the WiFi Hotspot network to be added, and you may also be prompted to join the XFINITY network when you’re in range of an Xfinity WiFi Hotspot. I hope this info helps!
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