1 Message
XFinity Assistant Popup on my Desktop Computer
How in the heck do I stop this darn thing from popping up literally ever time I change websites???? I WANT IT GONE
1 Message
How in the heck do I stop this darn thing from popping up literally ever time I change websites???? I WANT IT GONE
XfinityJoe
Official Employee
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548 Messages
2 months ago
We would be happy to assist @user_3sbl5b
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
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107.1K Messages
2 months ago
@user_3sbl5b @XfinityJoe
Can you please share with the community what the solution was ? Inquiring minds want to know !!!
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