Xfinity Assistant doesn’t work doesn’t load it’s just a blank white screen
I am using a Samsung Galaxy S20 FE.
When I open the Xfinity app and click the Assistant icon in the top right corner, a screen with three horizontal dots loads from the right side, which is the typical loading screen. Then a second screen loads in from the right side, but this screen is completely blank. There is no text chat box in which to interact with the Assistant, just a blank white screen.
This issue has been occurring for months.