Visitor
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1 Message
Xfinity app
I moved a technician had to give me a new modem and now my app doesn't work. There are no control icons at the bottom of my screen. It simply gives me overview or my account no controls.
Visitor
•
1 Message
I moved a technician had to give me a new modem and now my app doesn't work. There are no control icons at the bottom of my screen. It simply gives me overview or my account no controls.
MikeB39A
Problem Solver
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692 Messages
1 month ago
Make sure that you have the app updated. Sometimes it helps to uninstall the app, then turn off your device,
then reinstall the app. Good luck!
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XfinityJoe
Official Employee
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834 Messages
1 month ago
Good morning @user_uubo8c we can look into this with you. Have you tried any troubleshooting steps prior to reaching out here?
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user_3dvj75
Visitor
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1 Message
1 month ago
I can't access the app I uninstalled it but it saying it can't find it basically
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