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user_ae34d7
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3 Messages

Friday, February 14th, 2025 2:03 AM

XFINITY APP

I have poor eyesight and can't see the guide on the TV screen very well. It made it much easier to see it on my phone screen. Nothing like taking 2 steps backwards.

Bring back the remote app [Edited: All caps]

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Updated 

3 months ago

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XfinityAldrik

Official Employee

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2.2K Messages

3 months ago

Thank you for reaching out to us @user_ae34d7! The Xfinity Remote app was retired, however, the Web remote for X1 and Flex is still available. For more information on the Web remote, we have this article here.

We also have an option to adjust the text size of the On-Screen Guide. The steps can be found in this article here.

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user_ae34d7

Visitor

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3 Messages

Thanks but I  need the guide to show on my phone not the TV screen

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3 months ago

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XfinityAldrik

Official Employee

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2.2K Messages

I can understand wanting to see the guide on your phone @user_ae34d7. Another alternative is using the Xfinity Stream app to see the guide and then using the voice remote to change to a station you see on the Stream app on your phone.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 months ago

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