Lanka's profile

Contributor

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100 Messages

Wednesday, May 1st, 2024 8:15 PM

Xfinity App

This app quit working on my iPad Air 2. It worked just a couple of days ago. I have iOS 15.8 and can't update my iPad to a newer operating system. I tried downloading the recommended earlier version and it let me login but then wouldn't work when I tried to access it again.  Thank you very much.

1 Message

15 days ago

Same problem with iPhone 6S - I have an iphone 6. iOS 15.8.2. I had been able to access the xfininty app on the phone. Now it wants to update the app. However when trying to update the app, it says I need iOS 16.0. My phone says it is up to date with iOS 15.8.2. When looking at the support page https://www.xfinity.com/support/articles/using-xfinity-app - it says that I need iOS 14. So, HELP!!!

Contributor

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100 Messages

15 days ago

I now have iOS 15.8.2 also. Just updated yesterday. It always asks if I want to download older version but problem using app is still there. Tried again today. I relied on this app quite a bit and would like this fixed. Thank you very much.

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