sparky1957's profile

Contributor

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17 Messages

Tuesday, April 25th, 2023 12:14 AM

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Xfinity app

On the old app I could easily switch between my 2 accounts using the same login credentials. On the new app I can't find a way to do that. Please advise.

Problem Solver

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571 Messages

2 years ago

Hi, there!

sparky1957 I am sorry you are having difficulties toggling through your account via the Xfinity app. Through the Xfinity app it is slightly different whereas your default account will populate first. From both the Xfinity app and the Xfinity Stream portal, you’ll also be prompted to select your account when signing in. Select the account you’d like to access and click Continue to view that account. If you’d like to switch accounts later, you can sign out and then sign back in to pick another account.

 

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