Visitor
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6 Messages
Xfinity app will not connect wifi modem.
Have new Xfinity wifi modem. My Xfinity app will not connect to it; indicates that it needs to be activated. Wifi is active and working. Anyone dealt with this? Thanks
Visitor
•
6 Messages
Have new Xfinity wifi modem. My Xfinity app will not connect to it; indicates that it needs to be activated. Wifi is active and working. Anyone dealt with this? Thanks
XfinityJohnG
Official Employee
•
2.6K Messages
27 days ago
Thank you for reaching out to our team. If you are still experiencing issues with the Xfinity app we will be happy to look further into that from here. There are times the app will take some time to update. Have you attempted to uninstall and reinstall that app?
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