Xfinity app only has account information

@XfinityRyanE​ This is not what im saying. My xfinity app the one that says only Xfinity does not have a spot to view my cameras  everything I have read its suppose to and that is the only place to change if you want motion notifications on or off. When I open the app all I have is my account info were I see my bill. I know how to change rules. I can view my cameras in Xfinity home app but it wont allow you to turn motion notifications on or off I have read its in the xfinity app. You guys say open the "Xfinity" app and click on the security tab  I don't have a security tab in my app.

Please send me a private message with your full name and full address. I can most definitely take a further look at this issue. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”.

@Todderbod​ I'm having the same problem that I can only see account information. Did they happen to give you any resolution as to why the app doesn't show how to add people and assign devices to them?

@user_972573,

and

@Todderbod

Could you kindly attempt the following steps for me, please?

Press the reset button on the back of the camera and the button just below the blue light on the power supply at the same time. Then use the Xfinity app, Home tab, and + to add it back. Let me know if this solves the issue. 

No it did not work sorry it took me so long to respond I have had other things more pressing. I’m getting notifications and it has a picture in the notification but when I click on it it opens the Xfinity app but does not show my cameras.