New Poster
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5 Messages
Xfinity app only has account information
In my Xfinity app I have no option to see my cameras. I’m getting notifications I set them up when i had to reinstall my cameras. I can view them in Xfinity home app but I can’t change any of my notification settings. The only thing I can do in the Xfinity app is view my account.
XfinityRyanE
Official Employee
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913 Messages
1 year ago
Hello @todderbod, thanks for reaching out for help with your Home Security settings. If you follow this link: Add or Change Rules in the Xfinity Home App - Xfinity Support, we have a helpful how-to on setting up and changing rules for your notifications and managing your security system.
Once you are in the Home Security app, you should see 4 options at the
If you navigate to Automation, you should see the rules you already have in place. This is where you can edit/manage the existing rules, or set up new rules for how the system will function when certain criteria are met.
For example, having a notification when the front door opens, or if a door remains open for a period of time.
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