Mtnhorse's profile

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10 Messages

Wednesday, December 27th, 2023 6:16 PM

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Xfinity app on ipad is unusable

I have downloaded the Xfinity app to my iPad but it is not usable. Why does it only use a phone sized part of the screen with a tiny keyboard?  You need to update the app io use the full screen and a normal keyboard.  I will not be using this app until that has been fixed. See attached picture.

1 Message

9 months ago

Me. Can’t use iPad 

Official Employee

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1.1K Messages

Hello @user_5nvz8i, thanks for reaching out to let us know you are also having issues with the Xfinity app on your iPad. I noticed in the picture posted, the iPad is turned to landscape mode. By chance have you tried turning the iPad to portrait mode to see if that helps the app better fit to the screen? 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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