Visitor

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2 Messages

Saturday, February 1st, 2025

Closed

xfinity app not working

I need to register a new cable modem.  This needs the xfinity app but the app is not working on my phone.  What can I do?

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Official Employee

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2.5K Messages

8 months ago

It was a pleasure @user_3e9207 It was a pleasure working with you in private and getting you taken care of. We'll always be available to assist you.-Richard

Official Employee

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3.3K Messages

8 months ago

Greetings, user_3e9207! You are at the right place for assistance with your new modem. We are happy to help and can add the modem for you if needed. Are you signed in as the Primary User when adding the modem? 

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