2 Messages

Monday, August 7th, 2023

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Xfinity App Not Showing Wifi Option

I want to change my wifi name and password, but the xfinity app does not show the Wifi option at the bottom of the screen. I only have Overview, Services, and Account options. Even when I click services, wifi is not an option.

I've also tried using the Admin Tool using my PC, and it will not allow me to select "Show Network Password" once I'm editing 2.4 or 5 2.4 GHz. I'm doing everything every FAQ page tells me, please do not just give me the same link to "How To View and Change Your WiFi Network Name and Password on an Xfinity xFi Gateway" on the support website. 

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