1 Message
Xfinity App not recognizing password
I am having trouble logging into the xfinity app. I can log into my account on my chrome book via xfinity.com but when I try singing into the app, I keep getting the following:
"The xfinity ID or password you entered was incorrect." The password is correct since I can obviously login via xfinity.com
I have tried restarting my phone (android) and I have uninstalled and reinstalled the app. What should I do next?
XfinityBrianH
Official Employee
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756 Messages
6 months ago
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