U

Visitor

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6 Messages

Friday, October 13th, 2023 1:59 AM

Closed

Xfinity app not displaying all tabs

I had some internet issues and now my Xfinity app isn’t displaying all the tabs at the bottom of the app. Anyone know how to get the tabs back? Such as Wi-Fi so I can see which devices are connected to my Wi-Fi and how their signals are?

2 Messages

11 months ago

I have this same issue after upgrading to xfi gateway. Have you had any luck? I can’t reach a person. 

Official Employee

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863 Messages

11 months ago

@user_485ba8 Our team can help you with your Xfinity app issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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