U

Sunday, August 6th, 2023 12:49 PM

Closed

Xfinity App no internet service

Under “services” in my Xfinity app (the purple one with the X logo) there is mobile and Tv/streaming but no internet. 

If I go to “account” it shows my bill for Internet/TV and shows my internet data usage, so it’s aware I have and am using Xfinity internet. 

It’s not showing up under services so I can’t make any network changes etc. 

Official Employee

 • 

2K Messages

1 year ago

Hello, @user_020117 Can you give us some details on the troubleshooting steps you've taken so far? For example, have you attempted to remove the app and reinstall it? 

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