user_bm16a's profile

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1 Message

Friday, January 16th, 2026 2:12 PM

Xfinity app is HORRIBLE

Hello, am I the only one that has nothing but trouble with Xfinity app trying to watch anything on the app!  Constant buffering (I pay for top Xfinity internet also) typically I get one day to use but never two without having to reset the Apple TV.  No other apps buffer or lock up or just don’t load any data 50% of the time.  Largest waste of $350 a month. If I could I would switch to YouTube TV today!

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Official Employee

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2.9K Messages

5 hours ago

 

user_bm16aThanks for reaching out for help with the app streaming issue you are having on your TV. I can understand that would be very frustrating when trying to enjoy your service, and I would be happy to help with getting this resolved. Have you done an uninstall, and reinstall of the app lately to see if the app is as up to date as possible on the TV?

 

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